Hi there! we're so sorry to hear about the defect with your ClutchLoop. That's definitely not the quality we stand for, and we want to get this sorted for you right away. To help us process a replacement, we need you to send to [email protected]:
If you receive an order with missing items, please check your order details and reach [email protected] with your order number. We will promptly assist you by sending the missing items or processing a replacement.
Once an order has been picked up by our shipping company, we are unable to make changes to it. However, if the order is still unprocessed, we can try to accommodate changes before it is dispatched. Please contact [email protected] for assistance
If you have received a wrong item in your order, please reach out to [email protected] immediately. Make sure to include your order number, a photo of the item you received, and any details about the issue. We’ll identify the problem and make sur
If you wish to cancel an order, please let us know as soon as possible. If the order has already been picked up by the shipping company, we may not be able to cancel it directly. If the order is unfulfilled, please contact [email protected] to tr