If there's an issue with your order, please provide your order number and a description of what happened. If any item is broken, please attach a photo so we can see what's going on.

Just a friendly reminder: our warranty is valid for six months from the date of purchase.

Thanks!

Clutchloop

ClutchLoop Help Center

<p>If you receive an order with missing items, please check your order details and reach paloma@clutchloop.com with your order number.&#xA0;</p><p>We will promptly assist you by sending the missing items or processing a replacement.</p>

If you receive an order with missing items, please check your order details and reach paloma@clutchloop.com with your order number. We will promptly assist you by sending the missing items or processing a replacement.

What should I do if I receive an order with missing items?

Order & Product Issues

My ClutchLoop Broke

How can I change an order after it has been placed?

What should I do if I received the wrong item in my order?

How can I cancel my order?

How can I update my delivery address?

What to do if my express shipping is delayed?

What should I do if my ClutchLoop order hasn't arrived?

What should I do if my order has not arrived and appears lost in transit?

How can I place an order if I am outside the USA?

Do you offer free shipping?

Shipping & Delivery Help

Where can I purchase a ClutchLoop?

Do ClutchLoop products come with a warranty?

Can the ClutchLoop be used while traveling?

Do all Clutch Loops come with an anchor?

How do I attach the ClutchLoop to my phone case?

What's a ChargeLoop and how to use it

How do I become a brand ambassador?

Where can I get the TotemLoop Tether?

Product Questions

What should I do if I receive an order with missing items?Updated 13 days ago