If there's an issue with your order, please provide your order number and a description of what happened. If any item is broken, please attach a photo so we can see what's going on.

Just a friendly reminder: our warranty is valid for six months from the date of purchase.

Thanks!

Clutchloop

ClutchLoop Help Center

<p>Once an order has been picked up by our shipping company, we are unable to make changes to it.</p><p>However, if the order is still unprocessed, we can try to accommodate changes before it is dispatched. Please contact <a href="mailto:paloma@clutchloop.com">paloma@clutchloop.com</a> for assistance :)&#xA0;</p>

Once an order has been picked up by our shipping company, we are unable to make changes to it. However, if the order is still unprocessed, we can try to accommodate changes before it is dispatched. Please contact paloma@clutchloop.com for assistance

How can I change an order after it has been placed?

Order & Product Issues

My ClutchLoop Broke

What should I do if I receive an order with missing items?

What should I do if I received the wrong item in my order?

How can I cancel my order?

How can I update my delivery address?

What to do if my express shipping is delayed?

What should I do if my ClutchLoop order hasn't arrived?

What should I do if my order has not arrived and appears lost in transit?

How can I place an order if I am outside the USA?

Do you offer free shipping?

Shipping & Delivery Help

Where can I purchase a ClutchLoop?

Do ClutchLoop products come with a warranty?

Can the ClutchLoop be used while traveling?

Do all Clutch Loops come with an anchor?

How do I attach the ClutchLoop to my phone case?

What's a ChargeLoop and how to use it

How do I become a brand ambassador?

Where can I get the TotemLoop Tether?

Product Questions

How can I change an order after it has been placed?Updated 8 days ago